PRIVACY POLICY

Last updated: January 27, 2025

At Kohan Insurance (“we”, “our”, or “us”), your privacy is our priority. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our services, website, and interact with us.

By using our website or services, you agree to the terms of this Privacy Policy.


1. Information We Collect

We collect both personal and non-personal information in the following ways:

  • Personal Information: When you apply for insurance, request a quote, or interact with us, we may collect personal details such as:
    • Name, address, phone number, email address
    • Date of birth, driver’s license number
  • Non-Personal Information: We may collect non-identifiable information about your visit to our website, such as:
    • Browser type and version
    • Device type and operating system
    • Pages visited on our website
    • IP address and geolocation

2. How We Use Your Information

We use your personal information for the following purposes:

  • Providing Services: To offer you insurance products, process claims, and respond to your inquiries.
  • Customer Support: To improve our customer service and support your needs more effectively.
  • Marketing and Communications: To send you promotional offers, updates on your policy, and other relevant communications. You can opt out of marketing emails at any time.
  • Legal and Regulatory Compliance: To comply with state and federal laws, including insurance regulations, fraud prevention, and risk management.
  • Business Operations: To analyze trends, maintain and improve our website, and optimize user experience.

3. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. This includes encryption and secure storage of sensitive data.

However, please note that no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your information, we cannot guarantee the security of information transmitted to us online.


4. How We Share Your Information

We may share your personal information with the following parties, as necessary:

  • Third-Party Service Providers: We may share information with trusted vendors who help us manage our business, such as claims adjusters, data processors, or customer support providers.
  • Insurance Regulators: As required by law, we may share information with government agencies, regulators, and auditors for compliance purposes.
  • Legal Requirements: We may disclose your information if required by law or to protect our legal rights (e.g., responding to a subpoena, court order, or legal process).

We will never sell, rent, or trade your personal information to third parties for their marketing purposes without your consent.


5. Your Choices and Rights

You have the following rights regarding your personal information:

  • Access: You may request a copy of the personal information we have collected about you.
  • Correction: If you believe any of your personal information is incorrect or incomplete, you may request that we update or correct it.
  • Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
  • Opt-Out: You can opt out of receiving marketing emails by clicking the “unsubscribe” link in our communications or by contacting us directly.
  • Do Not Track: Our website does not respond to “Do Not Track” signals.

To exercise your rights, please contact us at info@kohaninsurance.com.


6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website, such as:

  • Essential Cookies: These are necessary for the functioning of our website and services.
  • Performance and Analytics Cookies: These help us understand how visitors interact with our website to improve its performance and content.

You can control cookie settings through your browser, but disabling cookies may impact your experience on our site.


7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us, and we will take steps to delete it.


8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last updated” date will be revised accordingly. We encourage you to review this policy periodically.


9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Kohan Insurance
Email: info@kohaninsurance.com
Phone: 310.420.8000